Terms and Conditions of sale

The present general conditions of sale are concluded on the one hand by the site Trotting-shop.com and, on the other hand, by any natural or legal person wishing to make a purchase via the website Trotting-shop.com hereinafter referred to as "the buyer".

Article 1: object
These terms of sale are intended to define the contractual relationship between Trotting-shop.com and the buyer and the conditions applicable to any purchase made. The acquisition of a product through this site implies an unconditional acceptance by the buyer of these conditions of sale that the buyer acknowledges having read before ordering. Before any transaction, the buyer declares to have full legal capacity, allowing him to engage in the context of these terms and conditions of sale.
The site Trotting-shop.com keeps the possibility of modifying at any time these conditions of sale, in order to respect any new regulation or to improve the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the buyer.

Article 2. Products
The products offered are those listed on the site trotting-shop.com within the limits of available stocks. The trotting-shop.com website reserves the right to modify the product assortment at any time. Each product is presented on the website as a description of its main technical characteristics (capacity, use, composition ...). The photographs are as faithful as possible but do not engage the seller. The sale of products presented on the site trotting-shop.com is intended for all the buyers residing in the countries which fully authorize the entry on their territory of these products.

Article 3. Costs
The prices listed on the product sheets of the Internet catalog are prices in Euros (€) VAT (VAT included) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products. The trotting-shop site reserves the right to modify its prices at any time, it being understood however that the price appearing in the catalog the day of the order will be the only one applicable to the purchaser. The prices quoted do not include the delivery costs, invoiced in addition to the price of the products bought according to the total amount of the order.
Via Mondial relais, parcel delivery service, in mainland France, for all orders greater than or equal to 70 euros including all taxes, the shipping costs are offered; For orders under 70 euros, a flat rate of participation in shipping costs will be charged to the buyer for an amount of 4.99 euros including tax.
via the DPD home delivery service or the post office (Colissimo), in mainland France, for any order higher than or equal to 99 euros including all taxes, the shipping costs are offered; For any order less than 99 euros TTC, a flat rate of participation in shipping costs will be charged to the buyer for an amount of 9.90 euros including tax.
For all orders outside mainland France, a participation will be charged to the buyer. This will be shown in your cart after entering your shipping information.

Article 4. Order and payment terms
Before any order, the buyer must create an account on the site trotting-shop. The account creation section is accessible directly from the menu bar my account or connection. At each visit, if the buyer wishes to order or consult his account (order status, profile ...), will identify himself using this information.
The trotting-shop site offers the buyer to order and settle his products in several stages, with 2 payment options to choose from:
- Payment by check: the buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references ...), checks the delivery address or informs a new one. Then the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then, the buyer chooses the method of payment of his choice: "Payment by check". Finally, the last step suggests to check all the information, take note and accept the present general conditions of sale by ticking the corresponding box, then invite him to validate his order by clicking on the button "Confirm my order". This last click forms the final conclusion of the contract. Upon validation, the buyer receives a purchase order confirming the registration of his order. In order to finalize the payment and trigger the processing of the order, the buyer must print this order form, accompanied by his check made out to "Trotting-shop" at the following address: 6 rue du bourg 63260 Vensat . No cash payment should be sent. Only checks issued by a French bank will be accepted. Upon receipt of the check, the order will be processed and the buyer will be informed by email. The trotting-shop site will dispatch the products no earlier than 2 working days after receipt of the check corresponding to the order, subject to provisions.
- Secure payment by credit card (via the PAYPOX Credit Agricole system): the buyer selects the products he wants to order in the "basket", modifies if necessary (quantities, references ...), checks the delivery address or in inform a news. Then the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then the buyer chooses the method of payment of his choice: "Payment by credit card, Visa, etc.". The next step is to check all information, read and accept these terms and conditions by checking the appropriate box, then invite him to validate his order by clicking on the button "Confirm my order". Finally, the buyer is redirected to the secure PAYPOX interface to securely inform his personal credit card credentials. If payment is accepted, the order is registered and the contract definitively formed. Payment by credit card is irrevocable. In case of fraudulent use of this one, the purchaser will be able to demand the cancellation of the payment by card, the sums paid will be then credited or returned. The responsibility of the holder of a credit card is not engaged if the disputed payment has been proven fraudulently done, remotely, without physical use of his card. In order to obtain the reimbursement of the fraudulent debit and any bank charges that the transaction may have incurred, the cardholder must challenge, in writing, the withdrawal with his bank, within 70 days of the transaction, or even 120 days if the contract linking it to it provides for it. The amounts withdrawn are reimbursed by the bank within a maximum of one month after receipt of the written dispute formed by the holder. No costs of restitution of the sums can not be charged to the holder.
The confirmation of an order implies acceptance of these conditions of sale, the recognition of having perfect knowledge and the waiver to avail of its own terms of purchase. All data provided and the recorded confirmation will be worth proof of the transaction. If the buyer has an e-mail address and if he has entered it on his order form, the trotting-shop site will send him an e-mail confirming the registration of his order.
If the buyer wishes to contact the site Trotting-shop.com he can do it either by email at the following address: contact@trotting-shop.com, or by phone at 09.50.90.98.68

Article 5. Retention of title
The Trotting-shop.com site retains the full ownership of the products sold until the perfect collection of the price, in principal, costs and taxes included.

Article 6. Retraction
Under Article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise his right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except for delivery and return charges.

Article 7. Delivery
Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. Deliveries are made by La Poste via COLISSIMO, delivery service with tracking, delivery without signature, the DPD Predict home delivery service, and relay delivery via Mondial relais. Delivery times are only indicative; if they exceed thirty days from the order, the contract of sale may be terminated and the buyer refunded. The site Trotting-shop.com will be able to provide by e-mail to the buyer the tracking number of his parcel. The buyer is delivered to his place of residence or to the place of delivery indicated on the order form. In case of absence of the buyer, he will receive a notice of passage, he has to contact the delivery service. Transport risks are the responsibility of the purchaser from the moment the articles leave the premises of the site Trotting-shop.com. The buyer is obliged to check in the presence of the employee of La Poste or the delivery person, the condition of the packaging of the goods and its contents upon delivery. In case of damage during transport, any protest must be made to the carrier within three days of delivery.

Article 8. Warranty
All products provided by the site trotting-shop.com benefit from the legal guarantee provided by articles 1641 and following of the Civil Code. All complaints, requests for exchange or refund must be made by email to the following address: contact@trotting-shop.com within fourteen days after delivery.

Article 9. Liability
The site Trotting-shop.com in the process of distance selling, is held only by an obligation of means. Liability can not be held liable for damage resulting from the use of the Internet such as loss of data, intrusion, virus, service interruption, or other unintended problems.

Article 10. Intellectual Property
All elements of the site www.trotting-shop.com are and remain the exclusive intellectual property of Bos France SAS. Nobody is allowed to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of photo, logo, visual or text.

Article 11. Personal data
The site trotting-shop.com is committed to preserving the confidentiality of the information provided by the buyer. All information concerning him is subject to the provisions of Law No. 78-17 of 6 January 1978. As such, the user has a right to access, modify and delete information about him. He can make the request at any time by mail to the following address: contact@trotting-shop.com

Article 12. Dispute Resolution
These conditions of distance selling are subject to French law.

LEGAL NOTICE

Trotting-shop.com
6 rue du Bourg
63260 Vensat
France


N ° Rcs: 510.176.480
VAT number: FR14.510.176.480
Name of the director of publication: Guillaumin J
Website hosting: 1and1
Share capital: € 016,000

The customer service is open from Monday to Friday, from 9:00 to 12:30 / 13:30 to 18:00.
mail: contact@trotting-shop.com

Tel: (+33) 09.50.90.98.68
Our customers can also chat with us online. Online chat is visible only when our customer service has people available to chat.